Resetting your password

How to reset your own password

If you've forgotten your password, resetting it on Spare Platform is easy. Just follow these steps:

1. Go to https://platform.sparelabs.com/login

2. Select Forgot Password?

3. Enter your email address for your Spare Platform account

4. Select Send password reset email

5. You will receive an email with a link to reset your password. Select this link.

6. Fill out your new password

How to reset the password of a driver

If you have select privileges on Spare Platform, you will be able to send a password reset on behalf of drivers. Just follow these steps:

1. Select Users from the sidebar

2. In the dropdown, select Drivers

3. Select on the driver for whom you would like to reset the password

4. Under Driver Details, select Send Password Reset Email

5. The driver will receive an email with a link to reset their password. Ask them to select this link and fill out the new password