Spare AI
Guides and documentation on AI Agents at Spare
Selecting a voice for your AI AgentSelecting a voice for your AI Agent
Languages for rider AI agentsAvailable Languages for rider AI agents
Authenticating rider AgentsDescribes how AI voice agents know who they are speaking with, therefore which rider to book or cancel.
How to get visibility over your rider AI AgentsHow to view metrics, and listen to rider AI agent calls
What is an AI outcomeHow is an outcome defined for rider AI agents
FAQ for Rider AI agentsFrequently Asked Questions
AI Agent Forwarding HoursDefine custom hours in which AI voice can forward the call
Rider exclusionsAuto forward calls from specific riders.
Scout
Spare AI agent, always on, helping you deliver the best service possible.
Request Mis-bookings DetectionScout can now highlight requests which have been mis-booked, leading to game-changing service improvements
No Show Responder with Scout AIScout AI can automatically verify rider no-shows through AI-powered outbound phone calls, helping Dispatchers to reduce delays in approving or rejecting no-shows so they can spend time on activities that…
Rider AI Agent Types
An overview of the suite of AI agents we have to automate your call centre
On Demand AI AgentAn overview of our on demand AI call centre agent, bookings, cancellations and more.
On Demand AI agents and how they book tripsThe conversational flow of a rider AI agent booking a trip
Fixed Route AI Agent: Where is my bus?Fixed route AI voice where is my bus functionality.