Rider App
Using the Spare Rider app
By Product and 3 others4 authors30 articles
- Trip History ReportsRiders can download a record of their trips directly from the Spare app.
- Real-Time Transit Information in RiderThis guide explains how Rider shows live transit information and what it means for you.
- GTFS Schedule vs. Realtime Data in RiderHow Static GTFS data appears in Rider App
- Guest Mode: Browse Transit Without an AccountAllows rider to explore transit information and get trip estimates in the Rider app without needing to create an account
- Getting more from your Rider AppA checklist of high-impact Rider App settings. Branding, notifications, announcements, custom links, and advanced features
Scheduling a Ride
Book a trip using Spare Rider or Rider Web App.
- Rider App Guide (PDF)
- How to Ride with Spare's Rider App (Video)
- Spare One for multimodal trip planningSpare One brings paratransit, microtransit, and fixed-route together—so riders can go anywhere, and agencies stay in full control.
- Booking Multiple Trips as a Rider
- Signing into Spare Rider: One-Time Verification Codes
- Pickup and Dropoff Locations within Service Zones
- Understanding Rider App Error MessagesKnow when certain messages will show to users
Rider-Controlled Settings
Customizable settings for riders.
Admin Settings for Spare Rider
Customize the rider app experience.
- Custom Onboarding in the Rider App
- Prevent Account Creation from Rider App & WebWant to ensure that only eligible riders can sign into your organization's Rider App? This feature is for you!
- Confirming your Trip Details as a Rider
- Rider RepresentativesLet trusted partners book and manage rides for your riders
- Hide Zones Based on Group MembershipsShow certain zones to certain riders from the home screen of the rider app.
- Prioritizing Fixed Routes Over On-Demand (FRAC)Learn how to configure and test Fixed Route Anti-Cannibalization (FRAC) to encourage riders to use fixed-route services when a convenient option is available.
Spare Rider Release Notes
Product updates for Spare Rider.
- Spare Rider App Version 4.3Learn about what's in the latest version of the rider app, released in January 2026
- Spare Rider App 4.1 Release NotesFeatures and bug fixes included in Rider App 4.1
- Spare Rider App 4.0 Release NotesDescriptions of what's changed in the latest rider app release
- Spare Rider App Version 4.3.39Read about the latest improvements to the rider app released on January 28, 2026
- Spare Rider App 4.4 — Release NotesReleased: March 2026
- Spare Rider App 4.5 — Release NotesLearn about what's in the latest version of the rider app.