Your riders can now download a summary of their past trips directly from the rider app or web portal. The Trip History Report lets them export a record of their travel over any date range — making it easier to manage expenses, track usage, and resolve support queries.
👋 Contact your Customer Success Manager to enable this feature for your organisation.
What riders can do with it
View all trips in one place for a chosen date range
Review key trip details like dates, times, and locations
Export and share their history for reimbursements, personal records, or support requests
Why riders might use it
Expense reimbursements — pull together trip details needed for travel claims
Commute tracking — see how often they travelled during a specific period
Customer support — share trip details when raising a query about a past ride
Personal records — keep a history of their travel for their own reference
How riders download their Trip History Report
On Mobile:
Select the profile icon in the top left corner
Tap “My Trips”
Tap “Past Trips”
Tap “Trip History Report”
Choose a Start Date and End Date for the report
Tap “Download Report”
Once it’s ready, view your report in the app
Tap “Share” to save it to your files, email it, print it, or share it through another app
On Web:Select the profile icon in the top left corner
Click “My Trips”
Click “Past Trips”
Click “Trip History Report”
Choose a Start Date and End Date for the report
Click “Download Report”
Once it’s ready, you can view your report, save to your device or print.
Example Trip Report
