Spare One brings fixed-route and on-demand services together into a single, seamless platform. For riders and booking agents, it means simpler trip planning. For agencies, it means less operational complexity—and more control.
This guide walks you through three core capabilities of Spare One, with short video demos to help you get started.
Multimodal trip planning for Riders
Riders just enter a destination—the app automatically plans a complete trip that may include walking, buses, trains, or on-demand vehicles. Each journey is presented as a single, connected experience with real-time tracking, transfer guidance, and accurate arrival times. No need to switch apps or piece together or pay for different legs—Spare One handles it all.
Multimodal trip planning for Booking Agents
Booking agents use Spare Operations to plan multimodal trips with ease.
They can schedule complete journeys across zones and service types, while Spare One handles connections and eligibility behind the scenes, no manual coordination needed.
Video: see multimodal trip planning in action for riders and booking agents
Configuring agency-preferred payment methods
Riders can pay their way—thanks to flexible options set by your agency.
Through Spare Operations, agencies configure payment methods.
In the Spare One app, riders can then:
Load and auto-reload a Spare Wallet
Save credit cards for quick checkout
Use tickets and passes
Choose cash or external payment options like Token Transit
Manage and activate tickets in one place
Video: Configuring agency-preferred payment method
Customizing the in-app experience for riders
Agencies can tailor the Spare One experience to their brand and riders' needs using customization tools in Spare Operations.
With Spare One, admins can:
Add custom links to the Account menu (e.g. FAQ, support phone number, complaint forms)
Embed tools like Spare Resolve for reporting issues
Create and edit a Rider Guide, shown when users first open the app or access it later from the Account menu
Video: Customizing the in-app account menu
Powered by Spare Engine
At the core of Spare One is Spare Engine, which intelligently builds each trip using all available services. Even when one mode can’t get a rider to their destination, Spare finds the right combination to complete the journey.
No disconnected systems. No patchwork fixes. Just one intuitive experience, for riders and your operations team.