We are committed to ensuring digital accessibility for people with disabilities and continue to improve the user experience, for everyone. You can read through Spare's Statement of Accessibility.
If you're curious about how accessibility has impacted agencies using Spare, here are a few customer stories for you to read:
Accessibility Testing
Our accessibility testing focuses on thorough procedures throughout the software development lifecycle:
Automated testing
Using Axe by Deque Systems for automated WCAG 2.2 compliance scans.
Manual Testing
Certified accessibility specialists conduct hands-on testing using:
Screen readers (JAWS and NVDA on Windows, VoiceOver on macOS/iOS, TalkBack on Android)
Keyboard-only navigation testing to ensure all functionality is accessible without a mouse
Color contrast analyzers to verify WCAG 2.2 compliance for text visibility
All testing is conducted against WCAG 2.2 Level A & AA standards, with annual comprehensive audits to maintain ongoing compliance.
User Testing
We regularly conduct sessions with existing Spare users to confirm that our product enhancements are meeting their usability needs, not just meeting the WCAG requirement needs.
Accessibility FAQs
Is Spare accessible?
Yes! We regularly test with assistive technology users and recently conducted a full audit of both Spare Operations and the rider mobile app.
Can I submit accessibility feedback?
We welcome your feedback on the accessibility of Spare's website, software and apps. If you have experienced any accessibility barriers while using any part of our services, please let us know by emailing [email protected].
Does Spare support keyboard shortcuts?
Spare does not currently have a full set of program-specific keyboard shortcuts, but we should be able to support usual browser-based shortcuts. We're open to feedback on what would make the platform more accessible.
Global Shortcuts
Keyboard Shortcut | Action |
Ctrl + K | Opens search |
Ctrl + O | Opens the organization switcher (if you have access to the test organization) |
Context-Specific Shortcuts
Keyboard Shortcut | Action |
Ctrl + F | Focus on duty search input (Duty Schedule page) |
Ctrl + Enter | Execute SQL query (SQL Editor in Analytics) |
Enter | Submit message/comment (Live Messages, Comments) |
Arrow Up/Down | Navigate list items (super search results, organization switcher) |
Enter/Space | Select focused item (super search results, organization switcher) |