1. Find Your Fleets & Services Dashboards
Your familiar Fleets and Services dashboards have been rebuilt in the new analytics experience. Here's how to find them.
Navigate to the Dashboard List
From the Analytics home screen, open the Dashboard List in the left navigation. Your Fleets and Services dashboards will appear here alongside any other dashboards that have been set up for your organization.
✨ New in V2: Customizable Dashboards
Dashboards are now fully customizable! You can:
Add and remove metrics to focus on what matters to your team
Change visualizations (tables, charts, graphs) to match how you prefer to review data
Apply filters and save as a default view
Create custom calculations (sum, average, add, subtract, multiply, divide)
For step-by-step instructions, visit our Help Centre article on report building.
Pin a Dashboard as Your Home Screen
Want quick access to the data you check most often? You can pin any dashboard to your organization’s home screen so it's the first thing people see when they open Analytics. Most teams pin an executive summary or their primary service dashboard for at-a-glance performance monitoring.
Explore New Dashboards
Beyond your existing Fleets and Services views, the new analytics experience comes with a library of ready-to-use dashboards built around common transit use cases.
Open the Template Library to browse and import dashboards for:
Ridership Trends | Operational Costs | On-Time Performance |
Driver Performance | NTD Compliance | Service Comparisons |
With 60+ templates available, you can import what you need and customize it for your agency—no need to start from scratch.
2. How to Export Reports
Exporting data works a bit differently in the new experience. Here's what you need to know.
Find Your Custom Reports
The custom reports you previously created will appear in the Report List. Navigate to the Reports section in the left navigation to see all available reports for your organization.
From any report, you can filter the data to your desired date range, services, fleets, or day of the week.
Once your preferred filters have been applied, you can easily download the report in CSV, Excel, or PDF format.
You can also apply more advanced filtering, including removing or adding columns for hundreds of new data points, by selecting “edit” on the report.
💡 Tip: Standard Exports Are in the Template Library
Looking for your standard Operations, Eligibility, or Resolve exports? These have been rebuilt as report templates. Head to the Template Library to import them into your report list. Once imported, you can customize columns and save your preferred configuration for repeat use.
3. What Else Is New?
The new analytics experience isn't just a visual refresh—it's a reimagined platform designed to help transit teams turn data into action more quickly.
Feature | What It Means for You |
Template Library | Browse 61+ pre-built report templates for common transit use cases like ridership, NTD compliance, driver performance, and more. Import what you need and tailor it for your agency. |
Build custom reports directly in the platform with live previews, flexible filters, and editable visuals. Respond to new questions from leadership or funding partners without exporting to spreadsheets. | |
Custom Calculations | Create your own measures and dimensions using sum, average, add, subtract, multiply, and divide. Define metrics that match how your agency operates. |
Customizable Dashboards | Add, remove, and rearrange metrics on any dashboard. Change visualization types and save your preferred views. |
Pin as Home Screen | Set any dashboard as your landing page for instant access to the data you check every day. |
Scout AI | Ask questions about your data in natural language and get instant answers. A faster way to explore trends and investigate operational questions. |
Quick Reference: Analyze → Analytics
What You Used in V1 | Where to Find It in V2 | What's Changed |
Services Dashboard | Dashboard List | Now customizable — add/remove metrics, change visuals |
Fleets Dashboard | Dashboard List | Now customizable — add/remove metrics, change visuals |
Standard Exports (Operations, Eligibility, Resolve) | Template Library → Import to Report List | Available as report templates; import and customize |
Custom Exports | Report List | Automatically migrated; appear in your report list |
Need Help?
We're here to make your transition as smooth as possible. If you have questions or need support:
Help Centre: Visit our support articles for detailed walkthroughs on report building, dashboard customization, and more.
Your Spare Contact: Reach out to your Partner Success Manager for hands-on guidance or to schedule a walkthrough tailored to your agency.
Support: Submit a request through the Help Centre if you run into any issues.
We're excited for you to explore the new analytics experience. The same trusted data you rely on today, now with more flexibility and more ways to turn it into action.