What is Scout for Analytics?
Scout for Analytics allows you to create any Analytics v2 report using natural language instead of the report builder. Simply ask Scout for the data you need, and it will generate the chart for you—whether you're a data analyst or operations manager with no technical background.
Scout understands your questions and translates them into visual reports, giving you instant access to insights about your Spare platform data without needing to learn complex reporting tools.
How to access Scout for Analytics
Once Scout is enabled for your organization, you have two ways to access it:
Click the sparkles AI icon in the left-hand menu
Navigate to Analytics 2 → New Report → Scout
What Scout can do
Scout for Analytics can generate any report that's possible in Analytics v2, including:
Trip booking patterns and volumes
Service performance metrics
Rider behavior analysis
Operational efficiency reports
Custom date ranges and filters
Multi-dimensional data analysis
Best for: Spare Operations (on-demand) product data. While Scout works with other products like Eligibility, Resolve, and EAM, these products have fewer analytics capabilities available.
What Scout cannot do (currently)
To set clear expectations, Scout has some limitations:
Cannot create reports if the required cubes, measures, or dimensions aren't available in Analytics v2
Cannot create custom measures beyond what's already configured
Cannot answer general questions about your Spare platform outside of analytics
Cannot use the general SQL report builder
Cannot see the actual chart or data after it's been generated, therefore does not know the results of the chart
When Scout cannot answer your question, it will explicitly let you know and may suggest alternative approaches.
Tips for getting the best results
Be specific: Instead of "show me bookings," try "show me bookings by service for the last 30 days"
Break things down: Always think about how you want the data broken down, e.g. "Show me total bookings on all service, for the last 30 days, broken down by day"
Start simple: Begin with straightforward requests, then build up to more complex analyses
Provide context: Mention date ranges, specific services, or other filters you want to apply
Iterate: If Scout doesn't get it quite right the first time, refine your request with more details
Who is Scout for Analytics for?
Scout is designed for anyone who needs insights from their data:
Operations managers who need quick answers to service questions
Analysts who want to build reports faster
Leadership who need executive summaries and trends
Non-technical staff who want access to data without learning report builders
Examples of questions to ask Scout
"Show me a bar chart of my OTP performance over the last few months, break this down by service."
"Create me a table of all riders who signed up in the past 90 days with how many trips they've taken."
"How many trips have we had for riders with visual impairments in the last 12 months?"
"Show me a line chart which shows how many deadhead hours we have each day over the last 30 days."
Frequently Asked Questions
What if Scout doesn't understand my question? Try rephrasing your request with more specific details, or break complex questions into smaller parts. Scout will let you know if it cannot answer based on available data.
Can I provide feedback on Scout's responses? Yes! Please use the thumbs up/down buttons on Scout's responses. Your feedback helps us continuously improve Scout's accuracy and capabilities.
Need help? Contact your Partner Success Manager or reach out to Spare support through the platform.