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How Can I Add Myself to a Group?

Written by Product Team

1. If you haven't already done so, download the Spare Rider app or the app provided by your Mobility Provider from the App or Play Store. Then, log in if you're already registered or register with your phone number.

Spare Rider App login screen showing the phone number entry field and a Sign In button, which new riders use to register or returning riders use to log back in
Spare Rider App verification code entry screen where the rider enters the one-time code sent to their phone to complete sign-in

2. Select the "Person" icon on the top left of the screen and then choose "Group Memberships".

Spare Rider App home screen with the Person icon in the top left corner highlighted, which the rider selects to open the account menu and navigate to Group Memberships
Spare Rider App account menu showing the Group Memberships option highlighted, which the rider selects to view their current group memberships and join a new group using a secret code

3. Choose "Join a group" and enter the secret code. You may need to contact your Mobility Provider to get the code.

Spare Rider App Group Memberships screen showing the current groups the rider belongs to and a Join a Group button they select to enter a secret code provided by their Mobility Provider
Spare Rider App Join a Group screen showing a text field where the rider enters the secret group code provided by their Mobility Provider, and a Submit button to confirm and request access to the group
Spare Rider App Join a Group confirmation screen showing a success message after the rider enters the correct group code, indicating they have been successfully added to the group

4. When entered correctly, you will see a new Group under "JOINED".

Now you're ready to ride. When you search for your destination, you should see a new Service available to book your next ride!

Spare Rider App Group Memberships screen showing the newly joined group listed under the Joined section, confirming the rider has successfully been added to the group and can now access any group-restricted services
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