What are Spare Tickets?
Tickets is a payment method type that you can enable for your riders to purchase and validate tickets from the Spare Rider App. This is especially useful if your riders will be transferring between services and need to show a ticket to multiple different drivers.
How Can I Set Up Tickets?
In Spare Launch, head to "Spare Pay" and then "Payment Method Types"
From here, add a Payment Method Type. Make sure the "Payment Provider" is "None" and the "Configuration Type" is "Ticket". Now, you'll be able to fill in the following details:
Type | These can be anything. Most commonly, agencies use this to differentiate between different zones or areas that service is offered. |
Fare | This is where you can define the type of fare the rider will use this ticket for - is it a single trip? A weekly pass? Choose between "Duration" if you want the ticket to last X minutes after it's activated or choose "Calendar" if you want the ticket to expire at the end of a day, week, or month. |
Rider | This is where you can define the different riders who will purchase tickets. Do you want to differentiate between Adults and Children? Do so here. |
Once all of these are added, you can adjust pricing for each one in the table automatically generated at the bottom of your screen.
Once saved, make sure that you've added this new Payment Method Type to the appropriate Service so that riders can use Tickets to pay rides on that Service.
What Does it Look Like for Riders?
From the home screen, riders can click on the account button in the top left to access this menu. Then, they'll select "Tickets":
This is where riders can purchase tickets, see already purchased ones, or check on expired ones. Let's buy a new one:
Here's where your configuration from earlier comes in! Riders will now select the Type, Fare, and Rider that they need for this ticket.
Once selected, riders can purchase this ticket with the payment method of their choice:
And now it's ready to be activated when boarding a vehicle!
Before activating, the rider can see when the ticket will expire:
When it's activated, there's a moving animation to show the driver that this ticket is valid:
When a rider is booking a trip, they can select "Ticket" as their payment method:
And then when their vehicle is arriving, they'll see "My Tickets" in the top right hand side of the screen so they can easily access this and show it to the driver when boarding:
